Verisure surpasses 5 million customers worldwide as it celebrates its 35th anniversary

Verisure reaches 5 million customers

Verisure, the European leader in professionally monitored security systems, is proud to report reaching a customer base of 5 million across the 17 countries in which it operates in Europe and Latin America.

This year is doubly special for us as it not only represents the remarkable milestone of safeguarding 5 million homes and small businesses, but also marks our 35th anniversary. It’s a testament to the enduring trust and support you’ve placed in us, and we’re deeply grateful for your continued partnership as we commemorate three and a half decades of excellence in the industry. Austin Lally, the CEO of Verisure remarked, ‘Our 35th anniversary is a celebration of our journey from our beginning to becoming an industry leader. It was only two years ago that we celebrated the 4 million milestone and in just over 24 months, and a difficult and volatile external context, we have again underscored the unique growth profile of our business and are now proud to protect more than 5 million families and small businesses. This historic milestone reflects the exceptional dedication, hard work, and unwavering commitment of each and every Verisure colleague.’

Marta Panzano, Chief HR and Communications Officer, stated, ‘5 million isn’t merely a number – it’s 5 million reasons, 5 million stories, and more. We are immensely proud to have touched the lives of 5 million customers who trust us to keep their homes and businesses safe. This is what we do and who we are. People protecting people.’

Verisure’s success can be attributed to its emphasis on customer-centric solutions, continuous innovation, and its passionate 26,000+ strong team committed to protecting what matters most. Since its foundation in 1988, the company has been dynamically growing and leading innovation in the security industry. Its engineers and technology experts in its cutting-edge R&D centres in Europe continuously work on developing the next step-change technology to offer the highest safety and protection for customers. The company protects a highly satisfied and loyal customer base, having some of the strongest growth and retention rates – 15+ years on average – globally in consumer-facing services. Every 10 working seconds, a new customer joins the Verisure family.

Beyond protecting against intrusion, Verisure also offers protection against fire, attack, life-threatening emergencies, and other hazards. Whatever the emergency – intrusion, burglary, fire, flood, or personal injury – their qualified first responders’ partner with the police, fire brigade, ambulance, and guard service to send immediate help. Last year, the Verisure teams received 64 million alarm signals and supported customers in more than 350,000 incidents where on-site assistance was needed.

As Verisure continues to innovate and expand its offerings, the company remains committed to its mission of providing 24/7 protection that empowers individuals and small businesses to live and work with confidence.